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Our Procurement Policy
We do not look for cheap products. We look for quality products and services at the most competitive prices possible. While submitting a quote, please ensure:
- That you understand the requirements clearly. Especially material traceability, certification requirements etc. are very important for us. If there is any doubt in our requirements, please do not assume. Ask.
- That you submit your quote by email as quickly as possible. If you consistently delay your quotes, you may be dropped off our Approved Suppliers List.
- That you always give your best possible price and terms, right at the first instance itself. If quote higher, expecting us to contact you for a bargain, it may not always happen. In many instances, if your price and terms are not competitive at the first instance, your quote may not get considered.
- That the delivery time you quote is realistic and achievable. We take your delivery commitments very very seriously. Repeated slippages in delivery may result in dropping off our Approved Suppliers List.
After you have won an order, please ensure:
That all requirements in the purchase order are strictly complied with.
- That delivery is accompanied by applicable legal documents such as tax invoice etc. (as applicable).
- That delivery is accompanied by all applicable technical documents (mill test certificates, dimensional certificates, acceptance certificate, warranty certificate, operation / maintenance manual etc.) at the time of delivery.
- Your product or service is delivered within the agreed time. We do not tolerate delays and view them seriously.
- If there is any non conformity in the delivered product or service, please resolve it diligently. We do not bury or wish away any non conformities. We work hard to resolve them. We expect our suppliers to do the same.
- We have a system of continuously evaluating the performance of our suppliers against our expectations and agreed requirements. We expect our suppliers to put in their best efforts each time, all the time.
When you visit us:
- Always ask for an appointment. We do not encourage gate crashers.
- When you have got an appointment, be on time. If you are likely to be delayed for an appointment, we expect you to call us and inform beforehand. We value your time as much as we value ours.
- If you are likely to visit our factory building, please wear appropriate personnel protective equipment. Safety shoes, safety goggles and safety helmet are a minimum requirement. Whilst we keep a minimum stock of safety goggles and safety helmets for visitors, we expect our suppliers / service providers to bring their own.
- Smoking, spitting and chewing of tobacco (or pan masala, gutkha etc.) in any form is prohibited within our premises.
- Stop at the gate, register yourselves and get a visitor’s pass.
- If you are driving in, do not exceed 20 km/hr within our premises.
